Frequently Asked Questions

General

Atomic Dog Vapor eCigarettes can be purchased and used by anyone who is 18 years of age or older.

 

Who should NOT use Atomic Dog Vapor eCigarettes?

**Due to the presence of nicotine, it has been recommended that they should not be used by children, pregnant or breast feeding women, people with heart disease, high blood pressure, diabetes or people taking medicines for asthma or depression. Consult your physician before using any electronic cigarette product.**

CALIFORNIA PROPOSITION 65: Warning: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.

How does an eCigarette work?

An eCigarette works with a small rechargeable battery (Disposable eCigarettes are not rechargeable or refillable) and a unique, replaceable cartridge containing the exclusive  eCigarettes flavors. When you inhale (drag on the cigarette), it activates the cartridge, which vaporizes the solution.

Does an eCigarette produce smoke?

No, an eCigarette produces a vapor which looks like smoke, but disappears in seconds.

Why is the light on the end of the cigarette blue?

The tip of Atomic Dog Vapor eCigarette is blue in color to alleviate any concerns people may have that you are smoking a real cigarette in areas where you typically cannot smoke traditional cigarettes. The blue light lets them know you are not smoking an actual cigarette.

Can I really smoke eCigarette almost anywhere?

An eCigarette is not a traditional cigarette and does not burn tobacco, so it can be smoked in bars, restaurants, planes and offices and other places where normal smoking bans are in effect. eCigarettes produce an odorless vapor that disappears in several seconds, unlike cigarette smoke. You should always check with the location before using your eCigarette.

What flavors are available?

Currently, there are 2 flavors available: Tobacco and Menthol.

Is an eCigarette better for me than traditional cigarettes?

eCigarettes do not burn or use tobacco. They do not contain the countless chemical additives that can be found in combustible tobacco cigarettes.They do not create the smoke, ash and smell associated with traditional tobacco cigarettes. They provide users with a small dose of nicotine (except for the  zero-nicotine products) and flavoring while allowing them to satisfy their smoking needs.

Can an eCigarette be used to quit smoking?

eCigarettes should not be used as a quit smoking device as it has not been approved by the FDA as a cessation device.

Ordering

Who can purchase Atomic dog Vapor eCigarettes?

eCigarettes can be purchased and used by anyone who is 18 years of age or older. It should not be used by children, pregnant or breast feeding women, people with heart disease, high blood pressure, diabetes or people taking medicines for asthma or depression. Consult your physician before using any electronic cigarette product.

CALIFORNIA PROPOSITION 65: Warning: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.

Is my online purchase via credit card secure?

Yes. All transactions are processed using SSL (Secure Sockets Layer) technology which is designated by a padlock icon in Internet Explorer and Firefox. SSL encrypts the transmission of your payment information in such a way that only the parties involved in the transaction can read the information. In addition, your information will never be shared with a third party.

Where can I purchase Atomic Dog Vapor eCigarettes?

Our eCigarettes are available via the Internet through our secure site.

Shipping

What countries do you ship to?

Our eCigarettes can be purchased by U.S. customers and shipped to U.S. shipping addresses. Non USA orders are not available at this time. If you are interested in purchasing eCigarettes from a location outside of the U.S. please let us know by emailing us at info@atomidogvapor.com.

Is shipping free for everyone?

Atomic Dog Vapor offers free shipping for domestic (USA) orders with total order amount above $40. Most orders are shipped via USPS and we cannot offer any guarantee of delivery or accept any liability for lost orders. All delivery issues should be addressed with your local United States Post Office.

What shipping options are available?

Atomic Dog Vapor offers shipping via United States Postal Service (USPS) for all orders. The orders with total order amount above $40 are shipped free via USPS. We cannot offer any guarantee of delivery or accept any liability for lost orders. All delivery issues should be addressed with your local United States Post Office.

How long does it take to receive my order?

Orders are typically shipped within 2 business days of order confirmation via email. Delivery times are typically 5-7 business days with no guarantee. However due to significant layoffs, closures, and other changes with the United States Postal Service (USPS), it may take longer than the estimated 5-7 business days to receive your package. Tracking information may not appear on USPS.com, as packages are not required to be scanned by USPS until delivery. Atomic Dog Vapor cannot take any responsibility for the delivery of orders shipped via USPS. All delivery issues should be addressed with your local post office. Please Note: Delivery time frames are calculated from the date your package is shipped and does not include order processing time.

How do I know my order has been shipped?

Once your order has been packed and is ready to ship, you will receive a notification via email.

Product

How big is our eCigarette?

Our eCigarette resembles the size of a typical cigarette.

What is a Cartridge/atomizer?

The ADV eCigarette cartridges are a combination of a cartridge and an atomizer in one unit. They are designed to offer the best possible user experience. Because they are one unit and are replaceable, the flavors are optimized to the device to alleviate problems with atomizers and vapor consistency.

How long does each cartridge last?

ADV eCigarettes cartridges supply approximately 250+ puffs depending on the user. This is approximately 1 pack of traditional cigarettes. This is merely a guide and actual results may vary for each individual depending on how the product is used.

How long does each battery last between charges?

All Atomic Dog Vapor eCigarette batteries are constructed using the latest lithium-ion technology. Rechargeable  eCigarette batteries should last for 250-300 puffs before requiring a full recharge. Disposable eCigarettes cannot be recharged. Once the battery is discharged the product should be disposed of thoughtfully. These are merely guides and actual results may vary for each individual depending on how the product is used.

How do I know when the battery needs recharging?

When drawing on your ADV eCigarette, the battery needs to be recharged when you no longer receive flavor in your draw, thus, no smoke. How often you'll need to recharge depends on your usage. The good news is that our battery can be charged up to 300 times! 

How long does it take to recharge a battery?

On average, a fully discharged Atomic Dog Vapor eCigarette battery will take approximately 2 1/2 hours to fully recharge via the USB charger. The tip will glow blue when fully charged. Disposable ADV eCigarettes cannot be recharged. For safety and warranty purposes, use only approved Atomic Dog Vapor eCigarettes accessories to charge your batteries.

By the way, your Cartridge may not be finished, even though your battery needs to be recharged. Once your battery is good to go, give that
cartridge a try first. If it's out of flavor and vapor, it's time for a new cartridge. 

How much nicotine is in each cartridge?

Atomic Dog Vapor eCigarette cartridges are available in 4 levels of nicotine strength: Full (24mg of nicotine), Light (12mg), Ultra Light  (6mg) and Zero (0mg). Through the vaporization process you receive a smaller amount of nicotine compared to traditional cigarettes.

CALIFORNIA PROPOSITION 65: Warning: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.

What are the ingredients in Atomic Dog Vapor eCigarette cartridges?

ADV eCigarette cartridges are Propylene Glycol-free and contain only nicotine (in levels of Normal, Low and Zero), distilled water, USP Grade Glycerin, natural and artificial flavors and citric acid.